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Customer questions and answers for
LC60LE640U

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97 Answers
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Customer questions and answers for LC60LE640U

Question

Can a soundbar be attached to the bottom of this television?

Our lc60le640u is mounted on the wall. Can a soundbar be attached to the bottom of the television?
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Interested in: How To use
asked 1 year, 8 months ago
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Donald
Bellevue, WA, USA
on LC60LE640U
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Thank you for your question. At this time, there is no way to mount a sound bar to the bottom of your unit.
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answered 1 year, 8 months ago
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SharpAdvisor14
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Question

Can you Skype on model LC60LE640U? If so, how?

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Interested in: How To use
asked 1 year, 8 months ago
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Lakerpa
Syracuse, NY, USA
on LC60LE640U
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answer 1
Thank you for your interest in model LC60LE640U. This model does not offer Skype. The current models that offer Skype in our 60 inch product line, are LC60LE745U, LC60C7450U, LC60LE845U, LC60C8470U, and LC60LE847U.
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answered 1 year, 8 months ago
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SharpAdvisor14
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Question

how much does this television weight?

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asked 1 year, 8 months ago
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24manic
Georgia, USA
on LC60LE640U
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The LC60LE640U weighs 56.2lbs without the stand and 61.7lbs with the stand.
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answered 1 year, 8 months ago
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SharpAdvisor17
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Question

Hulu Plus references Sharp Smart TV's on their website. Where is it on the LC-60C6400U?

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asked 1 year, 8 months ago
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KLD1
Connecticut
on LC60LE640U
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Thank you for your interest in the LC60LE640U. Hulu Plus is an application we do offer on our highest end Smart TVs. The LC60LE640U does not come with this application. You can connect a PC to this TV and use the Sharp TV as a monitor giving you a large Sharp quality image to watch Hulu Plus on going through your PC.
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answered 1 year, 8 months ago
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SharpAdvisor12
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Question

To play video/audio/photos wirelessly, what application do I need to be running on my PC?

I already have wireless connection estbalished between LC-60LE640U TV and my router
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asked 1 year, 8 months ago
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Steven
on LC60LE640U
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Thank you for your inquiry regarding the LC60LE640U and the DLNA application. There are many programs that can be run on your computer to establish a sharing server for this application. On a Windows PC the Windows Media Player, if updated to the most recent versions, is capable of sharing these files. If you have any further questions please contact an AQUOS Advantage Advisor at 1-877-332-7867.
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answered 1 year, 8 months ago
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SharpAdvisor17
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Question

does the tv have a dts input and audio out

asked 1 year, 8 months ago
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bigtinytim
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answer 1
Thank you for your recent inquiry about our Sharp AQUOS LC-60LE640U TV. Our Sharp AQUOS LC-60LE640U only supports Dolby Digital and Pulse-Code Modulation audio signals.
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answered 1 year, 8 months ago
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SharpAdvisor12
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Question

Not detecting any nearby Wi-Fi?

Recently purchased this product only to find that it is not detecting any of our Wi-Fi within our house. All our other electronic devices we have can pick up our Wi-Fi just fine while the TV cannot pick up a single access point. Is there something wrong with our product or are we missing something? Any ideas or any specific recommendations as what to do will help as the manual guide does not help nor have other attempts based on other solutions I attempted at from random google searches.
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asked 1 year, 8 months ago
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Thao
on LC60LE640U
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Thank you for your question. We appreciate your inquiry about this issue. The resolution of your issue would be better handled by one of our customer service representatives over the phone. Please contact our Customer Assistance Center at 1-877-332-7867, Monday thru Friday 7am-9pm (central) and Saturday and Sunday 9am-7pm (central), so we can directly address your inquiry.
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answered 1 year, 8 months ago
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SharpAdvisor12
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Question

Can I connect my router directly to this tv with an ethernet cable or do I have to use the wifi?

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Interested in: Feature comparison
asked 1 year, 7 months ago
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Mainframe
United States
on LC60LE640U
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Thank you for your question. Yes you may connect this unit direct with an Ethernet cable. Please also make sure you change the settings in the menu as well. Please follow the steps below once the Ethernet cable is connected. If you need any further assistance, please contact us at 1-877-332-7867 Monday –Friday 7:00 a.m.-9:00 p.m. We are happy to assist.

1. Press menu on the Sharp remote.
2. Scroll over to Initial Setup
3. Scroll down to internet set up, then press enter
4. Scroll down to network set up, then press enter
5. Scroll down to Connection type, then press enter
6. Highlight Wired, then press enter
7. Then please press exit.
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answered 1 year, 7 months ago
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SharpAdvisor14
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Question

Picture Calibration

What is the calibration for the best picture? The picture looked better in the store then at home. Do you have a calibration for the best picture I can get?
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Interested in: Troubleshooting
asked 1 year, 7 months ago
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by
Shooter
PA
on LC60LE640U
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Thank you for your recent inquiry about our Sharp AQUOS LC-60LE640U AQUOS TV. The Sharp Authorized Resellers were using the Dynamic (Fixed) Audio and Video Mode. To get to this A/V mode you can select the A/V Mode button located above the volume button on your Sharp remote control. Press the AV Mode button continuously to cycle you through the different A/V Modes available on your unit until you find one that meets your preference.
If you require further assistance please feel free to contact one of our AQUOS Advantage Advisors at 1(877)332-7867 Monday-Friday 7am-9pm (CST) or Saturday and Sunday 9am-7pm (CST). We are happy to assist.
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answered 1 year, 7 months ago
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SharpAdvisor12
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Question

Beamzit App and remote app for ios

I noticed you have a beamzit app for Android will it be coming to the iphone soon? Also, I noticed an aquios remote app in the app store for ios but it is not in English, will it be translated soon? I LOVE this Tv but would like to have these apps on my phone
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asked 1 year, 7 months ago
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Mainframe
United States
on LC60LE640U
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Thank you for your interest in Beamzit and the AQUOS remote app. Presently, these apps are not supported for use with the 640U series of AQUOS TVs. There are no plans to release versions for use with iOS devices at this time. Sharp apologizes for any inconvenience this may cause.
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answered 1 year, 7 months ago
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by
Aquosadvisor
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Question

Connected to my U-verse DVR via HDMI. When DVR sound output is set to surround, the TV will not produce sound. Only when I set DVR to stereo output.

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Interested in: Troubleshooting
asked 1 year, 7 months ago
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RetChiefMac
VISALIA, CA.
on LC60LE640U
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answer 1
Thank you for your recent inquiry about our Sharp AQUOS LC-60LE640U. Our LC-60LE640U is guaranteed to support Pulse-Code Modulation (PCM) sound signals. We can not guarantee that all sound formats other than PCM, such as Dolby Digital Surround will work with the LC-60LE640U. If you have additional questions please contact an AQUOS Advantage Advisor at 1-87-SEE-AQUOS (1-877-332-7867).
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answered 1 year, 7 months ago
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SharpAdvisor17
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Question

Whyat is the difference between 60LE650 and 60LE640U

Category: I do not own this product
Interested in: Feature comparison
asked 1 year, 7 months ago
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by
exeduno
Florida
on LC60LE640U
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answer 1
Thank you for your recent inquiry about our Sharp LC-60LE650 and LC-60LE640U. The biggest difference is with the 640U you get our X-Gen LCD Panel that will help give you much more crisp images. The 640U allows you to set virtual surround settings where as the 650U only allows you to simulate surround settings. If you would like you can compare more differences between the LC-60LE640U and the LC-60LE650U on our website at the below link. http://www.sharpusa.com/Product/Compare.aspx?models=LC60LE640U,LC60LE650U.
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answered 1 year, 7 months ago
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SharpAdvisor12
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Question

can you get pandora on this tv

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asked 1 year, 7 months ago
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by
ballerj
on LC60LE640U
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Thank you for your interest in the LC60LE640U. This model does not support the Pandora application directly, You may connect another device that has access to Pandora, such as a PC or a blu-ray player, and should be able to enjoy the service through that device’s functionality. If you have any other questions, please call us at 877-332-7867 and an AQUOS Advantage Advisor will be able to assist you further.
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answered 1 year, 7 months ago
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SharpAdvisor17
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Question

sound bar recommendations? does unit have optical input capabilitiy

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asked 1 year, 7 months ago
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larams
on LC60LE640U
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Thank you for your inquiry regarding connecting a sound bar to the LC60LE640U. This model features ARC compatibility through HDMI 1 to connect an ARC compatible sound bar to. This model also features a 3.5mm audio out terminal. This model does not feature an optical input. If you have any further questions or need troubleshooting, please contact an AQUOS Advantage Adviser at 1-877-332-7867.
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answered 1 year, 6 months ago
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SharpAdvisor17
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Question

I have one dead pxicl at the top of the screen. Can it be repaired ?

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asked 1 year, 7 months ago
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Bober10
Denver, IN, USA
on LC60LE640U
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Thank you for your recent inquiry about your Sharp AQUOS LC-60LE640U. The Liquid Crystal panel on your LC-60LE640U is a very high technology product with 2,073,600 pixels, giving you fine picture details. Occasionally, a few non-active pixels may appear on the screen as a fixed point of blue, green or red. Please note that this does not affect the performance of your product.
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answered 1 year, 7 months ago
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SharpAdvisor17
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Question

What is the VESA bolt pattern size on the back of this model

Category: I do not own this product
Interested in: Specifications
asked 1 year, 6 months ago
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Demoleon
Omaha
on LC60LE640U
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Thank you for your recent inquiry about our Sharp AQUOS LC-60LE640U. The VESA system on our LC-60LE640U requires 4 screws with a thread diameter of M6 and length of 12MM.
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answered 1 year, 6 months ago
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SharpAdvisor12
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Question

Pandora

If i hook up my pc to tv to listen Pandora etc etc . Do i need additional hardware connections other than hdmi to get sound from tv.
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asked 1 year, 6 months ago
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Cito
Willimantic, Windham, CT, USA
on LC60LE640U
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answer 1
Thank you for your inquiry. If your PC supports both audio and video output from HDMI then no additional wires will be needed. If you have any further questions please contact an AQUOS Advantage Advisor at 877-332-7867.
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answered 1 year, 6 months ago
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SharpAdvisor14
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Question

I GOT STUCK ON 67% DURING SOFTWARE NETWORK UPDATE

HI GOT STUCK ON 67% DURING SOFTWARE NETWORK UPDATE. ITS BEEN 2HRS NOW BUT STILL STUCK IN 67%. IM AFRAID TO TURN THIS OFF AND MIGHT GIVE US A PROBLEM. PLEASE ADVICE ON WHAT SHOULD WE DO.
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asked 1 year, 6 months ago
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EUGENE
PHILIPPINES
on LC60LE640U
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We appreciate your inquiry about this issue. The resolution of your issue would be better handled by one of our customer service representatives over the phone. Please contact an AQUOS Advantage Advisor at: 1-877-332-7867, Monday thru Friday 7am-9pm (central) and Saturday and Sunday 9am-7pm (central), so we can directly address your inquiry.
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answered 1 year, 6 months ago
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SharpAdvisor14
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Question

I need to purchase a replacement tv base for this model. Where can I do that and what is cost?

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Interested in: Troubleshooting
asked 1 year, 6 months ago
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basher
Lawrenceburg, KY 40342, USA
on LC60LE640U
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Thank you for your inquiry regarding the LC60LE640U. You may purchase a replacement base directly from Sharp. Please contact us. and an AQUOS Advantage Advisor at 877-332-7867.
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answered 1 year, 6 months ago
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SharpAdvisor17
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Question

can you guys add pandora in an update? that would be an awesome addition. also hulu. on the 640 model

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Interested in: Troubleshooting
asked 1 year, 6 months ago
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ballerj
on LC60LE640U
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Thank you for your inquiry regarding the LC60LE640U. This model does not support the Pandora or Hulu applications directly. You may connect another device that has access to Pandora or Hulu, such as a PC or a blu-ray player, and should be able to enjoy the service through that device’s functionality. If you have any other questions, please call us at 877-332-7867 and an AQUOS Advantage Advisor will be able to assist you further.
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answered 1 year, 6 months ago
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SharpAdvisor17
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