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Customer questions and answers for
LC70C6500U

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34 Answers
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Customer questions and answers for LC70C6500U

Question

Trying to adjust view mode to bring picture in smaller. picture to large for screen

heads of actors our out of the screen cut off at top and sides need to down size how do I do it.
Category: I own this product
Interested in: Troubleshooting
asked 3 weeks, 2 days ago
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Art321
rochester mich.
on LC70C6500U
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answer 1
Thank you for your recent inquiry into the Sharp AQUOS LC70C6500U. We apologize for any inconveniences you maybe experiencing with your Sharp TV. To adjust the picture size on the model. We advise to sue the View mode button to adjust your size. This does not work and you are connected to a cable/satellite box we advise to also check in options there for further size adjustments. If you have any further questions please contact us at Onlinesupport@sharpsec.com. we are happy to assist.
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answered 3 weeks, 2 days ago
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SharpAdvisor15
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Question

How to add back the youtube app

I got Sharp LC60C6500U for about 3 months. I watched lots of programs via youtube app until today. The youtube app is disappeared when I just turned on the TV. I did not do anything except updating the software as asked on the screen yesterday. But after I updated the software, I still watched Youtube yesterday. Everything was fine until today. Could you help me about this? Thank you!
Category: I own this product
Interested in: Troubleshooting
asked 2 months, 3 weeks ago
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by
rice
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC60C6500U. We are very sorry to hear this and would be happy to help. Can you please email us your contact information and the best time to contact you to onlinesupport@sharpsec.com and we will have an AQUOS Advantage Advisor contact you by phone to assist you further with this matter.
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answered 2 months, 3 weeks ago
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SharpAdvisor12
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Question

can you do a channel search without a remote control?

I pressed the menu bottom on the side of the TV but it had no effect. There's a blue dialog box asking to execute a channel search
Category: I own this product
Interested in: How To use
asked 3 months, 2 weeks ago
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Laurie
Baltimore, MD, USA
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC70C6500U. We understand that you are looking for a complete answer to your question through this website; however, the resolution of your question would be better handled by one of our customer service representatives on the phone. Please feel free to contact our Customer Assistance Center to speak with an AQUOS Advantage Advisor at 1-877-332-7867, Monday - Friday 7AM - 9PM CST and Saturday - Sunday 9AM - 7PM CST, so we can directly address your inquiry. We are happy to assist.
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answered 3 months, 2 weeks ago
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SharpAdvisor12
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Question

My Dell laptop displays fine on HDMI 4 but NOT on HDMI 1.

Using the same HDMI cable, I can connect by Dell laptop to HDMI 4 and it works great. But if I connect to HDMI 1 it does not. What is the difference between these ports?
Category: I own this product
Interested in: Troubleshooting
asked 4 months, 1 week ago
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KeithInSeattle
Seattle, WA, USA
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC70C6500U. This model Sharp AQUOS TV’s HDMI 1 terminal features additional compatibility for Audio Return Channel (ARC) audio systems and the HDMI 4 terminal features additional compatibility for Mobile High-Definition Link (MHL) compatible devices.
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answered 4 months, 1 week ago
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SharpAdvisor17
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Question

What are the best display settings for watching movies, video games?

70" sharp aquos LC-70C6500U
Category: I own this product
Interested in: How To use
asked 4 months, 4 weeks ago
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Jamison
Turlock, CA, USA
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC70C6500U. While all picture settings depend on personal preference we recommend setting the AV Mode to “Dynamic” or “Dynamic [fixed]” as a starting point. If you have any additional questions please feel free to contact our Customer Assistance Center to speak with an AQUOS Advantage Advisor at 1-877-332-7867, Monday - Friday 7AM - 9PM CST and Saturday - Sunday 9AM - 7PM CST, so we can directly address your inquiry. We are happy to assist.
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answered 4 months, 4 weeks ago
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SharpAdvisor17
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Question

Is it possible to connect my iphone to show pictures wirelessly on the tv?

I wanted to know if i could somehow show pictures from my iphone on the tv wirelessly without connecting it to my laptop, etc.
Category: I own this product
Interested in: How To use
asked 5 months, 1 week ago
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babita
Katy, TX, USA
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC70C6500U. If you are able to locate a DLNA compatible application for you iphone you may be able to access picture, video, and music files that are saved to that application on your Sharp TV. If you would like you can also connect your iphone to HDMI IN 4 of your Sharp TV using an MHL cable (commercially available). If you need any further assistance please feel free to contact our Customer Assistance Center to speak with an AQUOS Advantage Advisor at 1-877-332-7867, Monday - Friday 7AM - 9PM CST and Saturday - Sunday 9AM - 7PM CST, so we can directly address your inquiry. We are happy to assist.
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answered 5 months, 1 week ago
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SharpAdvisor12
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Question

I have a LC70LE640U and the screen is flickering. I have had the tv for 2 1/2 months. What could be causing this problem?

The flickering is a light issue. It goes darker and lighter.
Category: I own this product
Interested in: Troubleshooting
asked 5 months, 2 weeks ago
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Bingojr
Baltimore, MD, USA
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC70LE640U. We understand that you are looking for a complete answer to your question through this website; however, the resolution of your question would be better handled by one of our customer service representatives on the phone. We request that you please contact our Customer Assistance Center to speak with an AQUOS Advantage Advisor at 1-877-332-7867, Monday - Friday 7AM - 9PM CST and Saturday - Sunday 9AM - 7PM CST, so we can directly address your inquiry. We are happy to assist.
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answered 5 months, 2 weeks ago
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SharpAdvisor17
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Question

Hello, I bought a LC70C6500U and would like to use a wireless keyboard for internet use. Is this possible with this model?

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Interested in: How To use
asked 6 months ago
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Keyboarder
California, USA
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC70C6500U. All standard, wired USB keyboards and wired mice should work, as they all adhere to an industry standard method of communication and control through the USB input. The only known limitation regarding keyboards and mice would be any non-standard features of those devices would not be supported or if the keyboard/mouse requires the installation of additional drivers/software. We specifically do not recommend one brand or model of keyboard/mouse over another because they are third party products. If you have any additional questions please feel free to contact our Customer Assistance Center to speak with an AQUOS Advantage Advisor at 1-877-332-7867, Monday - Friday 7AM - 9PM CST and Saturday - Sunday 9AM - 7PM CST, so we can directly address your inquiry. We are happy to assist.
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answered 6 months ago
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SharpAdvisor17
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Question

I have the LC70C6500U and want to add amazon prime. How do I stream through tv?

Category: I own this product
Interested in: How To use
asked 7 months ago
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by
cheryllamkin
colleyville, texas
on LC70C6500U
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answer 1
You can't. This model comes with apps "as is" only. No new apps can be downloaded. Buy a different brand because Sharp offers no answers other than a canned, you can't add Amazon, nor do we plan to add it in the future, speech. Buy a Vizio. They constantly update apps!
answered 6 months ago
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CraigT
Odessa, TX, USA
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answer 2
Thank you for your recent inquiry regarding the Sharp AQUOS LC-70C6500U. This Sharp AQUOS TV does not support downloading additional applications to the TV. We would suggest connecting another device that supports the Amazon application (such as a laptop or a video source with the application installed) in order to view content on your Sharp AQUOS. If we may be of further assistance please feel free to contact our Customer Assistance Center to speak with an AQUOS Advantage Advisor at 1-877-332-7867, Monday - Friday 7AM - 9PM CST and Saturday - Sunday 9AM - 7PM CST, so we can directly address your inquiry. We are happy to assist.
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answered 7 months ago
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SharpAdvisor12
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Question

What is the difference betwee the Sharp LC70C6500u from Costco and the Sharp LC-70LE650U from Best Buy

Category: I own this product
asked 8 months ago
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LairdR
Montana, USA
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC70LE650U and the LC70C6500U. The difference between these two Sharp AQUOS model TVs is that the C6500U is a club store model and would be available at stores such as Sam’s Club or Costco.
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answered 8 months ago
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SharpAdvisor17
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Question

What is the difference between the LC-70C6500U and the LC-70LE650u?

Category: I do not own this product
Interested in: Feature comparison
asked 8 months ago
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DougAdelberg
Tucson
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC70LE650U and the LC70C6500U. The difference between these two Sharp AQUOS model TVs is that the C6500U is a club store model and would be available at stores such as Sam’s Club or Costco.
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answered 8 months ago
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SharpAdvisor17
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Question

Utilizing Amazon instant video on the LC70C6500U

Is it possible to download the amazon instant video ap on the TV or connect the TV with amazon instant video. We can access the internet and our devices but can't get the amazon instant video. Thanks
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Interested in: How To use
asked 8 months ago
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CJVB
Honolulu
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC70C6500U. At this time our Sharp AQUOS TVs do not support Amazon’s streaming application and there are currently no plans to add the Amazon Prime application, we would be happy to forward your request to our product development team for consideration for future releases. If we may be of further assistance please feel free to contact our Customer Assistance Center to speak with an AQUOS Advantage Advisor at 1-877-332-7867, Monday - Friday 7AM - 9PM CST and Saturday - Sunday 9AM - 7PM CST, so we can directly address your inquiry. We are happy to assist.
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answered 8 months ago
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SharpAdvisor17
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Question

When watching blue ray movies my screen will go black then show a little box in the upper left corner with resolution and channel information.

After it flashes this information the picture will return again only to return back to black screen again in 30 seconds to a minute, or 10 minutes and everytime my screen goes black it shows 1080 I , HDMI -1 in a small box in upper left corner. How do I stop this from happening?
Category: I own this product
Interested in: Troubleshooting
asked 8 months ago
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Drift60
Wisconsin, USA
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC70C6500U. We understand that you are looking for a complete answer to your question through this website; however, the resolution of your question would be better handled by one of our customer service representatives on the phone. We request that you please contact our Customer Assistance Center to speak with an AQUOS Advantage Advisor at 1-877-332-7867, Monday - Friday 7AM - 9PM CST and Saturday - Sunday 9AM - 7PM CST, so we can directly address your inquiry. We are happy to assist.
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answered 8 months ago
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SharpAdvisor17
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Question

Can you buy a remote keyboard for lc70c6500u

Remote keyboard
Category: I do not own this product
Interested in: Where to buy
asked 9 months ago
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Ampman2
Newtown Square, PA 19073, USA
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC-70C6500U. While this model Sharp AQUOS TV may be compatible with USB wireless keyboards and mice we can not guarantee compatibility with all third-party devices. If we may be of further assistance please feel free to contact our Customer Assistance Center to speak with an AQUOS Advantage Advisor at 1-877-332-7867, Monday - Friday 7AM - 9PM CST and Saturday - Sunday 9AM - 7PM CST, so we can directly address your inquiry. We are happy to assist.
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answered 9 months ago
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SharpAdvisor12
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Question

I purchased this tv and it used to connect to the wifi but for some reason it wont now?

It used to be connected but we upgraded our internet speed and got a new modem and now the it wont hook up to the internet?
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Interested in: Troubleshooting
asked 10 months ago
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JBBOI
Florida, USA
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC70C6500U. We understand that you are looking for a complete answer to your question through this website; however, the resolution of your question would be better handled by one of our customer service representatives on the phone. We request that you please contact our Customer Assistance Center to speak with an AQUOS Advantage Advisor at 1-877-332-7867, Monday - Friday 7AM - 9PM CST and Saturday - Sunday 9AM - 7PM CST, so we can directly address your inquiry. We are happy to assist.
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answered 10 months ago
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SharpAdvisor12
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Question

What is the diference between the 70C6500 and the 70C7500?

Category: I do not own this product
Interested in: Feature comparison
asked 11 months ago
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cookelegs
Farmington, UT
on LC70C6500U
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answer 1
Thank you for your inquiry regarding the Sharp Aquos LC70C6500U and LC70C7500U. While both of these Sharp AQUOS TVs have amazing picture quality the main difference in the two tvs would be that the LC70C7500U has a Dynamic Contrast Ration of 10,000,000:1, while the LC70C6500U is 4,000,000:1. The LC70C7500U also has a refresh rate of 240hz while the LC70C6500U is 120hz. The LC70C7500U also features Aquomotion 480 while the LC70C6500U does not. If you have any further questions please feel free to contact our Customer Assistance Center to speak with an AQUOS Advantage Advisor at 1-877-332-7867, Monday - Friday 7AM - 9PM CST and Saturday - Sunday 9AM - 7PM CST, so we can directly address your inquiry. We are happy to assist.
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answered 11 months ago
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SharpAdvisor17
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Question

Can one connect a wireless USB keyboard for internet use?

Category: I own this product
Interested in: How To use
asked 11 months ago
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Waldo
Hattiesburg, MS, USA
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC-70C6500U. While this model Sharp AQUOS TV may be compatible with USB wireless keyboards and mice, we can not guarantee compatibility with all brands or models. If you have any further questions please feel free to contact our Customer Assistance Center to speak with an AQUOS Advantage Advisor at 1-877-332-7867, Monday - Friday 7AM - 9PM CST and Saturday - Sunday 9AM - 7PM CST, so we can directly address your inquiry. We are happy to assist.
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answered 11 months ago
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SharpAdvisor17
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Question

"Gallery picture" that stays after TV set is turned off.

Just asked to repeat my Q, I would like to know how to activate the "gallery" pictures that stay on the screen after the TV is turned off.
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Interested in: How To use
asked 11 months ago
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Gerald
on LC70C6500U
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answer 1
Thank you for your recent inquiry regarding the Sharp AQUOS LC70C6500U. To turn on the Wallpaper mode we will first need to turn on the Quick Start Mode. To do this please press the Menu button on the Sharp remote control and use the left or right arrow keys to scroll over to "System Options" and press Enter. Next please use the down arrow key to highlight "Quick Start Mode" and press Enter. Please set this feature to On and press Enter. Once back in the System Options portion of the Sharp AQUOS TV's menu please use the down arrow key to highlight "Wallpaper Setting" and press Enter. Here we will be able to select the "Data Source" for the pictures. We can either select to view the photos pre-installed on the TV or ones that have been saved to a portable USB drive. If you have any further questions please feel free to contact our Customer Assistance Center to speak with an AQUOS Advantage Advisor at 1-877-332-7867, Monday - Friday 7AM - 9PM CST and Saturday - Sunday 9AM - 7PM CST, so we can directly address your inquiry. We are happy to assist.
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answered 11 months ago
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SharpAdvisor17
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Question

why is the audio so out of sync with lip movements.

its even worse on netflix and youtube.every day occurrence
Category: I own this product
Interested in: Troubleshooting
asked 1 year, 1 month ago
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stack
California, USA
on LC70C6500U
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answer 1
Thank you for your interest in the Sharp AQUOS LC-70C6500U. The resolution of your issue would be better handled by one of our customer service representatives over the phone. Please contact an AQUOS ADVANTAGE Advisor at 1-87-SEE-AQUOS (1-877-332-7867), Monday-Friday 7:00am-9:00pm CST and Saturday-Sunday 9:00am-7:00pm CST, so we can directly address your inquiry. We would be happy to assist.
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answered 1 year, 1 month ago
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SharpAdvisor12
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Question

FREETALK® TV Camera

Where do I purchase the FREETALK® TV Camera for using the Skype features? Did not see any set up or installation instructions for Skype with owners manual.
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Interested in: How To use
asked 1 year, 1 month ago
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Anonymous
Chelsea, AL
on LC70C6500U
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answer 1
Thank you for your inquiry regarding the Sharp LC-70C6500U. This AQUOS Smart TV has a Skype application that was designed to be used with the Freetalk 7191-S HD camera. This camera connects with your Sharp LC-70C6500U by use of one of the two USB ports. If you would like information on where this HD camera can be purchased, please visit the freetalk website at http://freetalk.me/product/sharp/ . We are happy to assist.
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answered 1 year, 1 month ago
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SharpAdvisor12
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